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Shipping and Returns

Shipments

  • Shipping is free with a minimum purchase of €200

  • If you want information about your Order you can call me or send me an E-mail

  • The production of the pendants is completely handmade, therefore 1/2 working weeks are required for shipping. 

  • Shipping is carried out within 5 working days from receipt of payment, if the item is available and if there are no additional modifications and customizations (surely before proceeding with the implementation of the work we will have already talked about you and I about personal delivery times) .

  • Shipping is via Poste Italiane and delivery times vary according to the region. There may be Delays during the Holidays or Health Emergencies by the Courier not attributable to Astrological Jewels

  • Returns are Free. For more information go to the Returns Management Page. You will find all the necessary Information and the Different Methods between a Return of a Personalized Jewel and a NON-Modified Jewel.

Returns

Destiny Collection Jewelry NOT Personalized / Altered 

The change of color of the patina and/or the size of a jewel are to be considered modifications. Non-returnable custom size rings

  • You have the right to withdraw within 30 days of receipt of the package without any justification.
     

  • The Returned Jewel must not be used or damaged by you.
     

  • Reuse the original packaging, taking care to remove the labels on the box.
     

  • Request permission via e-mail 

Return shipping is not free.

  • The return is not allowed in the case of a jewel on commission
     

  • If you no longer like your jewel, you can call me and together we will find a solution that will satisfy you.
     

  • The return is always allowed in case of damage or defect on the part of Astrological Jewels.

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